Know Your Rights!
Right to a Safe and Well-Maintained Home
Landlords must ensure the property is safe, habitable, and free from hazards.
Common disrepair issues include damp, mould, broken heating, and faulty electrics.
Repairs and Maintenance
Landlords are responsible for most major repairs, including structural damage, heating systems, and plumbing.
Report repairs in writing and keep records of all communication.
Protection from Unfair Eviction
Tenants cannot be evicted without proper notice or a court order.
Retaliatory evictions (in response to repair requests) are illegal under certain conditions.
Deposit Protection
Deposits must be protected in a government-approved scheme.
Tenants should receive information about the scheme within 30 days of payment.
Rent Increases
Rent increases must follow the terms of the tenancy agreement or legal guidelines.
Tenants have the right to challenge unreasonable rent hikes.
Right to Live Without Harassment
Landlords must give at least 24 hours’ notice before visiting the property.
Harassment or illegal eviction is against the law.
Where to Get Help
Citizens Advice – citizensadvice.org.uk
Shelter – england.shelter.org.uk
Gov.uk – gov.uk/private-renting
For more support, contact Safe Haven Housing Support.
Safe Haven Housing Support:
Advocating for Tenants’ Rights!
At Safe Haven Housing Support, we believe every tenant deserves a safe, secure, and healthy place to call home. 
We’re here to fight for YOUR rights and support you in challenging unfair practices in the rented housing sector. Whether you’re facing issues with repairs, unfair evictions, or rental hikes, we are PRO-TENANT and committed to making a change.
We’re dedicated to empowering tenants to stand up for better living conditions and a fairer housing system. Together, we can create lasting change and ensure every renter is treated with respect and dignity.
Let’s make our voices heard!
